Terms & Conditions
The following terms and conditions apply to all transactions on this web site.
All prices are shown in £ sterling and we reserve the right to change any advertised price at any time.
All products are subject to availability and may be changed at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund.
Delivery charges are specified and are available to UK mainland addresses only.
Payment can be made by Visa, MasterCard, Switch and Delta. Payment will be deducted from the account on despatch of purchase.
Delivery will usually be 5 working days: a signature may be required
We cannot accept a claim for loss unless 15 working days or more have passed since the item was due to be delivered Claims for loss, part loss or damage must be made within 80 calendar days of the date they were posted.
Should there be a delay in delivery time then we will notify you within 3 working days, you will be advised of the expected delivery date or if the product is no longer available. You will have the opportunity of cancelling the order if the expected delivery date is unacceptable.
We will endeavour to take all reasonable care, in so far as it is possible to do so, to keep details of your order and payment secure, but in the absence of negligence on our part, will not be held liable for any loss you may suffer if a third party procures unauthorised access to data you provide when accessing or ordering.
In the event that your product is lost or damaged in transit please contact us. In case of non delivery please wait 14 days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the product and contact us within 3 days of receipt, whereupon we will arrange for the item to be exchanged.
Under the Consumer Protection (Distance Selling) Regulations 2000, you have the option to cancel your order within seven days of receipt of the goods, without giving a reason or having to bear the costs of returning the goods to us. A refund will be given immediately the goods are received by us in good condition.
Should you ever have cause to make a complaint, we guarantee to respond within 3 working days.
Any data collected by us during the course of business with you is purely for our own use and is not forwarded or sold to any third party.
The estimated cost of returning goods is approximately one third greater than then our post and packing prices charged on purchases. Where free shipping is given please email us for estimated costs prior to purchase .
None of the above affects your statutory rights as a consumer.
In order to buy this product you must be a member of a Re-enactment/military vehicle group or one of the other organisations listed below and you must confirm that you have read the information below. We can only ship this item to a UK address and we must obtain proof that you are eligible to purchase it before we can ship it.